A new AI assistant at Hungry Jacks has sparked debates after a TikTok went viral showing a customer greeted by AI at one of its drive-thru restaurants.
Both Hungry Jacks and KFC have launched AI drive thru trials in Sydney. Hungry Jack’s new AI virtual assistant is called Jackie, meanwhile KFC’s is called Kacey.
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Critics are saying its unethical, doesn’t pass the pub test and’s going to take away opportunities from teenagers who rely on these places for their first jobs.
The trial’s expected to be rolled out to other locations in coming months.
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