ACCC Sues Katies, Rivers, Noni B Owner For Alleged Late Deliveries

The Australian Competition and Consumer Commission is suing Mosaic brands in Federal Court today for several hundred thousand allegedly late online orders.

Mosaic Brands owns a number of popular brands, including Noni B, Rivers, Katies, Rockmans, Millers and W. Lane.

The ACCC said over 26 per cent of items were dispatched at least 20 days, in some cases 40 days, after the purchase date.

The consumer watchdog said Mosaic brands advertised timeframes generally between two to 17 business days.

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“The ACCC has received hundreds of complaints about Mosaic Brands in relation to delivery delays,” ACCC Commissioner Liza Carver said.

The ACCC alleges that between September 2021 and March 2022, Mosaic Brands made false or misleading representations that it would deliver products within the advertised timeframes.

Mosaic Brands has previously paid a total of $896,400 in penalties following infringement notices in 2021 and 2022.

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