Triple-Zero Dispatcher Spills All

In Carrie & Tommy’s most recent segment of That’s What I Want To Know, they spoke ESTA call taker and dispatcher, Sam Pregnell, who recently made headlines when six-year-old Connor Heath called 000 after his Mum, Lyndall, started to choke, vomit and cough up blood.

“I’ve listened to that call a few times now… one of my favourites for sure”

Call Taker, Sam was so impressed with Connor, he nominated him for an ESTA Junior Triple Zero Hero award. This award recognises young people for their bravery and clear-thinking during an emergency.

To hear the call between Sam and Connor, and if you’ve ever wondered what it’s like being a triple-zero caller, this is one podcast special you don’t want to miss:

To hear past That’s What I Want To Know specials, catch them in our podcast below