Lifeguards file case against Coffs Harbour council over staffing crisis

The United Services Union (USU) has filed a case against Coffs Harbour City Council in the New South Wales Industrial Relations Commission (IRC). 

The union claims lifeguards are understaffed, with some working up to 30 days straight and key roles left vacant.

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USU Northern Industrial Officer Noel Martin said council management has ignored repeated warnings. “Our members have been raising this issue for years, yet it falls on deaf ears,” he said.

The union says the staffing crisis endangers both lifeguards and the public. 

According to a statement released by the USU, a meeting in October to address shortages led to no action, and a follow-up meeting on 7 November was cancelled.

Lifeguards want the council to fix ongoing budget problems and improve rostering to reduce over-reliance on on-call workers. 

The public is urged to stay vigilant and follow beach safety rules as lifeguards face severe staff shortages.

According to the National Drowning Report 2024, a total of 323 drowning deaths were recorded in the past year, a 16 per cent increase from the ten-year average of 278. 

The findings show that 92 people aged 65 and older drowned, making up 28 per cent of the total—the highest number on record.

Here’s what you can do, as recommended by USU:  

• Stay informed about safety warnings from lifeguards or councils.
• Be vigilant while swimming and alert lifeguards if someone needs help.
• Follow safety rules: swim between the flags and obey signs.
• Advocate for better lifeguard staffing by raising concerns locally.
• Spread awareness about beach safety and lifeguard challenges.

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