Melbourne Cafe Owner Defends Charging $1 Fee For Heating Food

A Melbourne cafe has been slammed online by a disgruntled customer after receiving a $1 “heat standard” fee for getting his raspberry and white choc muffin heated. The owner has spoken out to FIfi, Fev & Nick on why the heating fee was charged.


“I don’t know what pressure cafes are under, but if they have to pay

“We’ve been quite successful over the last 10 years, and this muffin hasn’t slowed us down”

“I can assure you, we’ve never, ever charged a heating price. It was a system error. It was something that attached itself to a price for some reason”

“Instead of calling the business straight away and saying, ‘hey I just realised I’ve been overcharged a little bit’, it’s unfortunate that this lovely man went online and preached to his 26,000 followers… we happily would’ve refunded it”

See also: Fifi Box Loses Hundreds In Online Shopping Scam

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